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Supporting You Through the Assessment Process

Referrer Portal

Click the link below to find out how we are redefining customer service.

Access To Book Online

Book Online via our secure login access portal

Pre-Appointment Call

Phone call with client to understand the nature of the case and make sure that the appointment time and doctor is optimal for the client.

Regular Report Updates

Regular updates to keep the client informed of the report progression.

Follow Up
Calls

Phone calls can be scheduled for any clarifcation.

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Working With Our Medical Specialists

When you engage The Impairment Specialists, you can expect open communication and dependable, objective guidance from our highly regarded medical experts.

Our focus is on delivering clear, well-reasoned medicolegal reports and timely advice you can rely on.

Efficient Referral Process

Our referral process is designed to be simple and efficient, reducing administrative burden and allowing you to concentrate on progressing matters toward resolution.

We work closely with our referrers and understand the importance of time-sensitive matters. Where possible, we accommodate urgent referrals and prioritise report turnaround to meet your needs.

High-Quality, Objective Reporting

Our specialists have extensive experience preparing thorough and impartial medicolegal reports across all major compensation schemes. We recognise the unique requirements and complexities of each jurisdiction. Every report undergoes internal quality review to ensure accuracy, consistency, and reliability.

Referrer Portal

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Redefining Customer Service.

We aim to ensure your assessment experience is clear, efficient, and as stress-free as possible.

During Your Assessment

We recognise that impairment assessments can feel unfamiliar or even daunting. Our priority is to make sure you feel comfortable, informed, and treated with respect at every stage of the process.

At your appointment:

You will be seen by a medical specialist with expertise in impairment assessment
The specialist will discuss your injury history, current symptoms, and how they affect your daily function
The examination may include assessment of movement, strength, or functional capacity, where appropriate
You do not need to bring medical records unless we have specifically asked you to do so

Appointments typically run for 30 to 60 minutes, depending on the nature and complexity of the condition being assessed. Prior to your visit, the specialist will have reviewed all relevant medical information provided in relation to your claim.

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What to Bring With You

To help your assessment run smoothly, please bring:

A list of any medications you are currently taking
The names of any healthcare professionals you have consulted about your injury or condition
Information about where any imaging (such as X-rays, CT scans, or MRIs) was performed
Comfortable, suitable clothing that allows easy access to the area being assessed
A support person if you wish — we’re happy to accommodate this

After Your Appointment

Once the assessment is complete, a detailed report will be prepared and forwarded to the referring party. We focus on delivering reports promptly while carefully considering all available information to ensure accuracy and reliability. Your referrer will be able to provide you with access to the completed report.

Dr. Adrian Brooks

Specialist Plastic Surgeon (APIA)

Dr Brooks has worked extensively in the fields of hand and upper limb surgery, skin cancer and melanoma surgery. He is a member of WAKMAS and the State Melanoma Advisory Service, sarcoma surgery, mastering advanced reconstruction techniques, microsurgery and cosmetic surgery, with a particular interest in body contouring and fat transfer. Dr Brooks has been an Approved Permanent Impairment Assessor in the medico-legal industry since 2013.

Who we work with

We provide independent assessments for a wide range of stakeholders in the workers’ compensation and personal injury space, including:

Injured workers – to help clarify the long-term impact of an injury and support entitlement decisions.
Insurers – to assist with fair, evidence-based claim outcomes.
Employers – to inform return-to-work planning and organisational risk management.
Lawyers – to provide clear, medico-legal opinions that support negotiations or litigation.
Rehabilitation providers – to guide realistic rehabilitation goals and ongoing support needs.

Our reports are structured, detailed, and objective, clearly explaining how the impairment rating was reached. They are designed to integrate seamlessly into formal decision-making processes, including claim determinations, settlement discussions, and legal proceedings.